Terms of Service

1. Agreement to Terms

Welcome to CyberBros Security ("Company", "we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website cyberbrosecurity.work and the cybersecurity training services we provide.

By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

2. Definitions

• "Services" refers to cybersecurity training, awareness programs, consultations, and educational services provided by CyberBros Security.
• "Website" refers to cyberbrosecurity.work and all related subdomains.
• "User", "You", "Your" refers to any individual or entity accessing our website or using our services.
• "Content" refers to text, images, videos, code, and other materials available on our website.
• "Client" refers to institutions, organizations, or individuals who engage our paid services.

3. Use of Services

3.1 Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

3.2 Account Registration

Some services may require you to create an account or provide personal information. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your account credentials secure and confidential
• Notify us immediately of any unauthorized access

3.3 Acceptable Use

You agree NOT to:

• Use our services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Infringe upon intellectual property rights
• Transmit viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Harass, abuse, or harm others
• Scrape, crawl, or collect data without permission
• Use automated systems to access our website excessively

4. Training Services

4.1 Service Scope

CyberBros Security provides cybersecurity training, awareness programs, workshops, and consulting services primarily for educational institutions and SMEs in Malaysia. Services are customized based on client needs and agreed upon in separate service agreements.

4.2 Service Agreements

Specific training programs and services will be governed by separate written agreements that include:

• Detailed scope of services
• Pricing and payment terms
• Delivery schedules and timelines
• Performance expectations
• Cancellation and refund policies

4.3 Educational Purpose

Our training services are provided for educational and awareness purposes only. Students and participants are responsible for using the knowledge ethically and legally. We do not endorse or support any illegal activities.

5. Intellectual Property Rights

5.1 Our Content

All content on our website, including but not limited to text, graphics, logos, images, videos, course materials, and software, is the property of CyberBros Security or our licensors and is protected by Malaysian and international copyright, trademark, and intellectual property laws.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes. You may not:

• Copy, modify, or distribute our content without permission
• Use our content for commercial purposes
• Remove copyright or proprietary notices
• Reverse engineer or decompile any software

5.3 Training Materials

Training materials provided during paid services are for the exclusive use of the client and participants. Redistribution, resale, or unauthorized sharing is prohibited.

6. Payment and Fees

6.1 Pricing

Service fees are specified in separate service agreements. Prices are quoted in Malaysian Ringgit (MYR) unless otherwise stated. All prices are exclusive of applicable taxes unless explicitly stated.

6.2 Payment Terms

Payment terms will be specified in service agreements. Generally:

• Deposit may be required to confirm booking
• Full payment typically due before or upon service delivery
• Late payments may incur additional charges
• Accepted payment methods will be communicated separately

6.3 Refunds and Cancellations

Refund and cancellation policies are specified in individual service agreements. Generally:

• Cancellations made 14+ days before scheduled service: Full refund minus administrative fee
• Cancellations made 7-13 days before: 50% refund
• Cancellations made less than 7 days before: No refund
• We reserve the right to cancel services due to unforeseen circumstances with full refund

7. Disclaimers and Limitation of Liability

7.1 Service "As Is"

Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.

7.2 No Professional Advice

Content on our website is for general information and educational purposes only. It does not constitute professional cybersecurity advice for specific situations. Consult with appropriate professionals for your particular circumstances.

7.3 Limitation of Liability

To the maximum extent permitted by Malaysian law, CyberBros Security shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from unauthorized access or data breaches
• Actions taken based on information from our website or services

Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless CyberBros Security, its officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any laws or third-party rights
• Your misuse of training materials or knowledge

9. Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with Malaysian PDPA 2010.

By using our services, you consent to the collection and use of your information as described in our Privacy Policy.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services. We do not control or endorse these external resources and are not responsible for their content, privacy practices, or terms. Access third-party sites at your own risk.

11. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during service delivery. This includes:

• Training methodologies and materials
• Business information and strategies
• Technical details and systems information
• Participant information and assessments

Confidentiality obligations survive termination of services unless otherwise agreed in writing.

12. Force Majeure

We shall not be liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to:

• Natural disasters, pandemics, or epidemics
• Government actions or regulations
• War, terrorism, or civil unrest
• Internet or telecommunications failures
• Strikes or labor disputes

13. Termination

13.1 By You

You may stop using our services at any time. Service-specific cancellation terms apply as per service agreements.

13.2 By Us

We reserve the right to suspend or terminate your access to our services at any time if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• Your actions harm or pose risks to us or others
• Required by law or government authority

13.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. Provisions that should survive termination (including confidentiality, intellectual property, and liability limitations) will remain in effect.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

15. Dispute Resolution

In the event of any dispute, we encourage you to contact us first to seek an informal resolution. We are committed to resolving issues amicably and in good faith.

If informal resolution is not possible, disputes may be resolved through mediation or arbitration before proceeding to court, as mutually agreed by both parties.

16. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy and any separate service agreements, constitute the entire agreement between you and CyberBros Security regarding your use of our services, superseding any prior agreements.

18. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last Updated" date
• Sending email notifications (for significant changes)

Your continued use of our services after changes constitutes acceptance of the modified Terms. If you do not agree to the changes, you must stop using our services.

19. Contact Information

If you have questions, concerns, or feedback regarding these Terms of Service, please contact us: